I use the paid version of HC Spot 2.1.13/64-bit Enterprise Edition. I am having problems that the software freezes at random times for no apparent reason. Does anybody have a solution? Emails to Ates network go unanswered.
S
Answer by
Sean Hill
According to the information on their website, the software benefits from free support. If the application freezes for no apparent reason, then you can try a few things:
The obvious reinstallation of the software. If there is a corrupted file or registry, reinstallation will fix it.
Software configuration. It's possible the software is bugged and it's causing errors when a certain option is used.
Conflict with other software. While the software is running, close all the other ones.
I use the paid version of HC Spot 2.1.13/64-bit Enterprise Edition. I am having problems that the software freezes at random times for no apparent reason. Does anybody have a solution? Emails to Ates network go unanswered.
According to the information on their website, the software benefits from free support. If the application freezes for no apparent reason, then you can try a few things:
The obvious reinstallation of the software. If there is a corrupted file or registry, reinstallation will fix it.
Software configuration. It's possible the software is bugged and it's causing errors when a certain option is used.
Conflict with other software. While the software is running, close all the other ones.
Finally, insist on using the contact form: http://www.hcspot.com/support.php